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IMPORTANT: All of our designs are made-to-order. To prevent any disappointment, please ensure that all personalised information (where applicable) is correct as designs cannot be amended once completed.
Useful Information
Delivery prices and estimated delivery times
Most items are dispatched via Royal Mail and include their tracking service. In some cases, we may use a different courier if we have been notified of delays within the Royal Mail network. The following times provide an estimate of the number of days it will take for your parcel to reach you after we dispatch it.
UK delivery costs and times
Standard UK Delivery: Royal Mail Tracked 48: 2-3 business days (after dispatch) – only £3.99
FREE Standard UK Delivery on orders over £75
Upgrade to Express UK Delivery: Royal Mail Tracked 24: 1-2 business days (after dispatch) – £7.99
Please note that while our services generally deliver within the estimated timeframes, occasional delays of up to five working days may occur if unforeseen circumstances impact the Royal Mail network. These circumstances are entirely beyond our control. We kindly ask that you keep this in mind, particularly if you require an item by a specific date.
International delivery costs and times
Please be aware that the timescales provided below indicate the estimated delivery time for your parcel after we have dispatched it. It is important to note that these times do not include the order processing period.
We deliver worldwide to the following countries:
Austria: 3-5 business days after dispatch – £9.00*
Andorra: 5-7 business days after dispatch – £6.50*
Argentina: 5-7 business days after dispatch – £24.00*
Australia: 5-7 business days after dispatch – £14.50*
Belgium: 3-5 business days after dispatch – £11.00*
Brazil: 5-10 business days after dispatch – £17.00*
Bulgaria: 3- 5 business days after dispatch – £12.50*
Canada: 5-7 business days after dispatch – £12.45*
China: 5-7 business days after dispatch – £13.00*
Croatia: 3-5 business days after dispatch – £11.50*
Cyprus: 3-5 business days after dispatch – £12.00*
Czech republic: 3-5 business days after dispatch – £8.00*
Denmark: 3-5 business days after dispatch – £8.00*
Estonia: 3- 5 business days after dispatch – £8.00*
Finland: 3-5 business days after dispatch – £13.00*
France: 3-5 business days after dispatch – £6.50*
Georgia: 5-7 business days after dispatch – £13.00*
Germany: 3-5 business days after dispatch – £8.00*
Gibraltar: 5-7 business days after dispatch – £12.50*
Greenland: 5-7 business days after dispatch – £8.00*
Guernsey: 2-3 business days after dispatch – £3.99
Hong Kong: 5-10 business days after dispatch – £10.00*
Hungary: 3-5 business days after dispatch – £10.50*
Iceland: 5-7 business days after dispatch – £16.50*
India: 5-7 business days after dispatch – £15.00*
Ireland ROI: 3-5 business days after dispatch – £7.50*
Italy: 3-5 business days after dispatch – £9.00*
Japan: 5-7 business days after dispatch – £16.00*
Jersey: 2-3 business days after dispatch – £3.99
Latvia: 3-5 business days after dispatch – £18.50*
Lithuania: 3-5 business days after dispatch – £9.00*
Luxembourg: 3-5 business days after dispatch – £12.00*
Malaysia: 5-10 business days after dispatch – £13.00*
Malta: 7-14 business days after dispatch – £13.00*
Monaco: 5-7 business days after dispatch – £11.00*
Netherlands: 3-5 business days after dispatch – £8.00*
New Zealand: 5-7 business days after dispatch – £17.50*
Norway: 5-7 business days after dispatch – £11.00*
Poland: 3-5 business days after dispatch – £8.50*
Portugal: 3-5 business days after dispatch – £10.00*
Romania: 3-5 business days after dispatch – £10.00*
Singapore: 5-10 business days after dispatch – £15.00*
Slovakia: 3- 5 business days after dispatch – £10.00*
Slovenia: 3-5 business days after dispatch – £10.50*
South Africa: 5-7 business days after dispatch – £13.00*
Spain: 3-5 business days after dispatch – £7.00*
Sweden: 3-5 business days after dispatch – £7.50*
Switzerland: 5-7 business days after dispatch – £11.00*
USA: 5-7 business days after dispatch – £12.50*
UAE: No Longer Dispatch To
We take pride in the quality of our products, which are meticulously crafted and thoroughly checked by our in-house quality control team. While rare, we acknowledge that human errors can occur. If we make a mistake with your order, we are committed to rectifying the situation promptly. If this happens, please contact us with your order number, along with a photo and description of the error. Please click here to get in touch.
We strive to provide a hassle-free experience for our customers, which is why we usually issue replacements without requiring you to return the incorrect item. In most cases, we can have a replacement made and dispatched on the same day or the following working day. Rest assured; we will only ask you to return something if it is absolutely necessary.
Your satisfaction is our top priority, and we are here to make things right. If you have any concerns or questions regarding our return and refund process, please don’t hesitate to reach out to us. We are always ready to help.
Changes to your order / cancelling your order
We are dedicated to processing and dispatching your order as quickly as possible. Your order can go into production within just 30 minutes of being placed.
If you need to make any changes to the personalisation of your item(s) or if you have had a change of heart and wish to cancel your order, we kindly ask that you contact us within 30 minutes of placing your order. After this initial 30-minute window, it may not be possible to amend or cancel your order. However, rest assured that we will always strive to assist you to the best of our ability.
Received your goods and changed your mind?
We sincerely hope that you are delighted with your purchase and have no reason to want to return it.
We would like to inform you that all our items are carefully crafted to order, tailored specifically to your unique specifications. The purchase price covers the cost of materials and the service involved in creating your personalised item. In accordance with UK law, we are unable to accept returns for personalised items.
We understand that circumstances can change, and if you have any concerns or questions about your purchase, we encourage you to contact our customer support team. While we may not be able to accept returns for personalised items, we are here to address any issues or inquiries you may have.
Important: Please check your personalised details before finalising your order
Please be aware that we cannot be held accountable for any spelling errors in your design if they originated from a mistake made by you during the order placement process.
To ensure a smooth and satisfying experience, we kindly request that you verify the accuracy of all information provided at the time of placing your order. This includes double-checking dates, names, occasions, addresses, and postcodes for correctness. At A Gift of Happiness, our staff members do not perform spell-checks or question spellings—it is the customer’s responsibility when placing the order.
We value your satisfaction and want to avoid any disappointment. Taking a moment to review and confirm the information before finalising your order will help ensure that your personalised items are created exactly as desired.
We pride ourselves on efficiently creating high-quality, personalised products while maintaining meticulous attention to detail.
Our standard turnaround time for handmade and personalised items is 2-3 working days from the time your order is placed. During busy periods, such as holidays, this timeframe may extend slightly, but we will always keep you informed of any delays.
As every item is designed to order, we recommend placing your order early if you require it by a specific date. Should you have questions about current lead times, please don’t hesitate to get in touch with our team for the latest updates.
Summary
Useful Information
Delivery prices and estimated delivery times
Most items are dispatched via Royal Mail and include their tracking service. In some cases, we may use a different courier if we have been notified of delays within the Royal Mail network. The following times provide an estimate of the number of days it will take for your parcel to reach you after we dispatch it.
UK delivery costs and times
Standard UK Delivery: Royal Mail Tracked 48: 2-3 business days (after dispatch) – only £3.99
FREE Standard UK Delivery on orders over £75
Upgrade to Express UK Delivery: Royal Mail Tracked 24: 1-2 business days (after dispatch) – £7.99
Please note that while our services generally deliver within the estimated timeframes, occasional delays of up to five working days may occur if unforeseen circumstances impact the Royal Mail network. These circumstances are entirely beyond our control. We kindly ask that you keep this in mind, particularly if you require an item by a specific date.
International delivery costs and times
Please be aware that the timescales provided below indicate the estimated delivery time for your parcel after we have dispatched it. It is important to note that these times do not include the order processing period.
We deliver worldwide to the following countries:
Austria: 3-5 business days after dispatch – £9.00*
Andorra: 5-7 business days after dispatch – £6.50*
Argentina: 5-7 business days after dispatch – £24.00*
Australia: 5-7 business days after dispatch – £14.50*
Belgium: 3-5 business days after dispatch – £11.00*
Brazil: 5-10 business days after dispatch – £17.00*
Bulgaria: 3- 5 business days after dispatch – £12.50*
Canada: 5-7 business days after dispatch – £12.45*
China: 5-7 business days after dispatch – £13.00*
Croatia: 3-5 business days after dispatch – £11.50*
Cyprus: 3-5 business days after dispatch – £12.00*
Czech republic: 3-5 business days after dispatch – £8.00*
Denmark: 3-5 business days after dispatch – £8.00*
Estonia: 3- 5 business days after dispatch – £8.00*
Finland: 3-5 business days after dispatch – £13.00*
France: 3-5 business days after dispatch – £6.50*
Georgia: 5-7 business days after dispatch – £13.00*
Germany: 3-5 business days after dispatch – £8.00*
Gibraltar: 5-7 business days after dispatch – £12.50*
Greenland: 5-7 business days after dispatch – £8.00*
Guernsey: 2-3 business days after dispatch – £3.99
Hong Kong: 5-10 business days after dispatch – £10.00*
Hungary: 3-5 business days after dispatch – £10.50*
Iceland: 5-7 business days after dispatch – £16.50*
India: 5-7 business days after dispatch – £15.00*
Ireland ROI: 3-5 business days after dispatch – £7.50*
Italy: 3-5 business days after dispatch – £9.00*
Japan: 5-7 business days after dispatch – £16.00*
Jersey: 2-3 business days after dispatch – £3.99
Latvia: 3-5 business days after dispatch – £18.50*
Lithuania: 3-5 business days after dispatch – £9.00*
Luxembourg: 3-5 business days after dispatch – £12.00*
Malaysia: 5-10 business days after dispatch – £13.00*
Malta: 7-14 business days after dispatch – £13.00*
Monaco: 5-7 business days after dispatch – £11.00*
Netherlands: 3-5 business days after dispatch – £8.00*
New Zealand: 5-7 business days after dispatch – £17.50*
Norway: 5-7 business days after dispatch – £11.00*
Poland: 3-5 business days after dispatch – £8.50*
Portugal: 3-5 business days after dispatch – £10.00*
Romania: 3-5 business days after dispatch – £10.00*
Singapore: 5-10 business days after dispatch – £15.00*
Slovakia: 3- 5 business days after dispatch – £10.00*
Slovenia: 3-5 business days after dispatch – £10.50*
South Africa: 5-7 business days after dispatch – £13.00*
Spain: 3-5 business days after dispatch – £7.00*
Sweden: 3-5 business days after dispatch – £7.50*
Switzerland: 5-7 business days after dispatch – £11.00*
USA: 5-7 business days after dispatch – £12.50*
UAE: No Longer Dispatch To
We take pride in the quality of our products, which are meticulously crafted and thoroughly checked by our in-house quality control team. While rare, we acknowledge that human errors can occur. If we make a mistake with your order, we are committed to rectifying the situation promptly. If this happens, please contact us with your order number, along with a photo and description of the error. Please click here to get in touch.
We strive to provide a hassle-free experience for our customers, which is why we usually issue replacements without requiring you to return the incorrect item. In most cases, we can have a replacement made and dispatched on the same day or the following working day. Rest assured; we will only ask you to return something if it is absolutely necessary.
Your satisfaction is our top priority, and we are here to make things right. If you have any concerns or questions regarding our return and refund process, please don’t hesitate to reach out to us. We are always ready to help.
Changes to your order / cancelling your order
We are dedicated to processing and dispatching your order as quickly as possible. Your order can go into production within just 30 minutes of being placed.
If you need to make any changes to the personalisation of your item(s) or if you have had a change of heart and wish to cancel your order, we kindly ask that you contact us within 30 minutes of placing your order. After this initial 30-minute window, it may not be possible to amend or cancel your order. However, rest assured that we will always strive to assist you to the best of our ability.
Received your goods and changed your mind?
We sincerely hope that you are delighted with your purchase and have no reason to want to return it.
We would like to inform you that all our items are carefully crafted to order, tailored specifically to your unique specifications. The purchase price covers the cost of materials and the service involved in creating your personalised item. In accordance with UK law, we are unable to accept returns for personalised items.
We understand that circumstances can change, and if you have any concerns or questions about your purchase, we encourage you to contact our customer support team. While we may not be able to accept returns for personalised items, we are here to address any issues or inquiries you may have.
Important: Please check your personalised details before finalising your order
Please be aware that we cannot be held accountable for any spelling errors in your design if they originated from a mistake made by you during the order placement process.
To ensure a smooth and satisfying experience, we kindly request that you verify the accuracy of all information provided at the time of placing your order. This includes double-checking dates, names, occasions, addresses, and postcodes for correctness. At A Gift of Happiness, our staff members do not perform spell-checks or question spellings—it is the customer’s responsibility when placing the order.
We value your satisfaction and want to avoid any disappointment. Taking a moment to review and confirm the information before finalising your order will help ensure that your personalised items are created exactly as desired.
We pride ourselves on efficiently creating high-quality, personalised products while maintaining meticulous attention to detail.
Our standard turnaround time for handmade and personalised items is 2-3 working days from the time your order is placed. During busy periods, such as holidays, this timeframe may extend slightly, but we will always keep you informed of any delays.
As every item is designed to order, we recommend placing your order early if you require it by a specific date. Should you have questions about current lead times, please don’t hesitate to get in touch with our team for the latest updates.
