Church Cross Personalised Gift Frame

IMPORTANT: These designs are hand made to order and can’t be amended once made. To avoid disappointment please ensure all information provided is correct, including correct spellings of names and correct date of ceremony.

TIMESCALES: Usually made and dispatched within 2-3 business days. Please allow extra time during seasonal peaks such as Christmas, Valentine’s Day, Mother’s Day and Father’s Day.

CONTACT US: If you have any questions or require further information please don’t hesitate to get in touch.

Delivery Prices And Estimated Delivery Times

• Free UK Tracked Delivery on orders over £75.00
• We dispatch to lots of countries worldwide

We dispatch our handmade and personalised items within 2-3 working days.

Most items are dispatched via Royal Mail using their tracking service. The following times give the estimated number of days for your parcel to reach you after we dispatch it.

UK Delivery Costs And Times

• Standard UK Delivery: Royal Mail Tracked 48: 2-3 business days (after dispatch) – only £3.99
• FREE Standard UK Delivery on orders over £75
• Upgrade to Express UK Delivery: Royal Mail Tracked 24: 1-2 business days (after dispatch) – £7.99

Please be aware that these services can occasionally take up to five working days if Royal Mail experience any unforeseen delays in their network. Please bear this in mind if you need an item by a particular date.

International Delivery Costs And Times

The timescales below represent the amount of time your parcel should take to arrive after we have dispatched it. Please note they do not include your order processing times.

We deliver worldwide to the following countries:

• Andorra:  5-7 business days after dispatch – £6.50*
• Argentina:  5-7 business days after dispatch – £24.00*
• Australia:  5-7 business days after dispatch – £14.50*
• Brazil:  5-10 business days after dispatch – £17.00*
• Canada:  5-7 business days after dispatch – £12.45*
• China:  5-7 business days after dispatch – £13.00*
• Georgia:  5-7 business days after dispatch – £13.00*
• Gibraltar:  5-7 business days after dispatch – £12.50*
• Greenland:  5-7 business days after dispatch – £8.00*
• Guernsey:  2-3 business days after dispatch – £3.99
• Hong Kong:  5-10 business days after dispatch – £10.00*
• Iceland:  5-7 business days after dispatch – £16.50*
• India:  5-7 business days after dispatch – £15.00*
• Japan:  5-7 business days after dispatch – £16.00*
• Jersey:  2-3 business days after dispatch – £3.99
• Malaysia:  5-10 business days after dispatch – £13.00*
• Monaco:  5-7 business days after dispatch – £11.00*
• New Zealand:  5-7 business days after dispatch – £17.50*
• Norway :  5-7 business days after dispatch – £11.00*
• Singapore:  5-10 business days after dispatch – £15.00*
• South Africa:  5-7 business days after dispatch – £13.00*
• Switzerland:  5-7 business days after dispatch – £11.00*
• USA: 5-7 business days after dispatch – £12.50*
• UAE:  No longer dispatch to
• EU Countries:  No Longer Dispatch To (Please see information below)

We’re so Sorry! Unfortunately, due to new EU regulations introduced in December 2024, we can no longer ship to countries within the EU. The General Product Safety Regulation (GPSR) has introduced significant administrative and financial requirements that are not feasible for small UK businesses like ours. We deeply regret any inconvenience this causes and hope that more practical solutions will be introduced by the European Union in the future. Thank you for your understanding.

* For International Postage the prices listed above are based on a single item. However, please note that for international orders of multiple items, or when adding a gift box, there may be an increase in price due to additional weight considerations. In such cases, we will provide you with the most accurate shipping cost during the checkout process.

For international orders containing more than one item, please be aware that they may be dispatched in multiple parcels. This is necessary to comply with weight restrictions and ensure the safe delivery of your items.

If you have any questions or concerns regarding shipping, please feel free to reach out to our friendly customer support team

Unexpected Delivery Delays

Please note that on rare occasions, unforeseen delivery delays can occur within customs or the courier’s networks, which may result in longer delivery timescales. While we are unable to directly influence or expedite these situations, we will do our best to keep you informed and provide any available information regarding the status of your shipment.

Customs, duties and taxes on non-UK orders

We want to ensure transparency regarding customs and taxes applied to your order. Please kindly note that any fees or charges incurred during or after shipping, such as tariffs or import taxes, are the sole responsibility of the customer. Unfortunately, we are unable to assume responsibility for these additional expenses.

Our aim is to provide you with a seamless shopping experience. To ensure smooth delivery, we encourage you to familiarise yourself with the customs regulations and potential charges in your destination country. For assistance or information specific to charges and regulations in your country, we kindly suggest searching online for “import taxes and customs duties [your country]” and visiting your government’s official website.